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A patch test is always required 24 hours prior for eyelash/eyebrow treatments or as appropriate
Clients are required to arrive promptly for their appointment to avoid a reduction in treatment time (in the case another client is booked in straight after)
Although a consultation is carried out at the beginning of every new treatment, the client must inform Cobham Village Beauty of any medical condition that may affect the treatment outcome or medical condition; if unsure please discuss in complete confidence. .
Cancellation policy
For all Special occasion makeup, makeup lessons, and Masterclass’, a non-refundable 20% deposit is required at the time of booking, and the remaining balance is required within 14 days of the commencement of the event. if your event is within 14 days of booking, the full amount will be required
In the unlikely event, Cobham Village Beauty cancels your event, you will receive a full refund or the option to defer your booking.
Gift Vouchers
Gift vouchers are redeemable up to 12 months from the day of purchase (please contact in the case of unforeseen circumstances)
Covid policy
Our Commitment?
We will provide you with a safe environment that complies with guidelines issued by Government and our local authority.
Please read the content of this link prior to attending as it includes requirements on both sides where relevant
Please note, as per Government Guidelines, these policies are open to change. if you have any questions, please contact us.